Registration Errors and Solutions

1. Network and Connection Errors (Codes 1–3)

Errors 1–3 are generally related to your software environment or network connection, rather than your email address or registration code.

If you see one of these errors, Aiarty Support is always available to help. You may also try the steps below while waiting for our response, as some connection problems can be resolved with a few simple checks.

Error Code 1: SSL Certificate Verification Failed

This error means that the software was unable to verify the security certificate when connecting to the registration server. An incorrect system date or time, network interference, or an outdated certificate may cause this problem.

What you can try:

• Check that your computer's date, time, and time zone are set correctly.
• Make sure your internet connection is working normally.
• If you are using a VPN, proxy, firewall, or security software, check whether it may be interfering with the connection.

Error Code 2: Network Request Error

Error Code 2 means that Aiarty Video Enhancer was unable to successfully connect to the registration server. Your network connection, firewall, or proxy settings may be preventing the request from going through.

What you can try:

• Check your internet connection and make sure you can access websites normally.
• Try switching to another network if one is available.
• Check your firewall, proxy, or security software settings to make sure Aiarty Video Enhancer is not being blocked.

Error Code 3: Network Request Timed Out

This error means that the software connected to the server, but did not receive a response within the expected time. This can happen when your network is slow or unstable, or when the server is temporarily busy.

What you can try:

• Wait a few minutes and try registering again.
• Check that your internet connection is stable.
• If possible, switch to another network and try again.

2. Registration Verification Errors (Codes 201–223)

These errors indicate that the registration process has encountered difficulties validating or handling the information supplied by the registration service. Possible causes include missing or incomplete registration data, verification failures, or unexpected responses from the server.

Not all issues in this category can be resolved through user-side troubleshooting. First, check your internet connection and try the registration process again. Also, ensure that you have installed the latest official version of Aiarty Video Enhancer. If the problem remains, contact Aiarty Support and include the error code so our team can look into it.

Codes 201–209: Registration Data and Verification Issues

Codes: 201, 202, 203, 204, 205, 206, 207, 208, 209.

General Issue: Registration data or verification problems.

What to Do: Verify that your internet connection is working properly, update Aiarty Video Enhancer if necessary, and attempt registration again. Should the same error appear, contact Aiarty Support for further help.

Codes 210–223: Registration Information and Server Response Issues

Codes: 210, 211, 212, 213, 214, 215, 216, 217, 218, 219, 220, 221, 222, 223.

General Issue: Registration information or server response problems.

What to Do: Restart the registration process and try again. If the error occurs repeatedly, reach out to Aiarty Support and provide the corresponding error code for investigation.

3. License, Email, and Activation Errors (Codes 400–410)

These error codes are associated with registration-related business rules, including license validity, email matching, activation limits, and software version requirements. Unlike general connection or verification issues, they often indicate a specific problem with the registration information or license status.

Check the error code in the table below to understand what happened and what you can do to resolve it.

Code 400 – Invalid Parameters or Undefined Error

What It Means: The email address or registration code may not meet the required format. This code may also be returned when an undefined error occurs.

What to Do: Double-check the email address and registration code you entered, then try again.

Code 401 – Invalid Registration Code

What It Means: The registration code is no longer valid and cannot be used.

What to Do: Obtain a new valid registration code. Contact Aiarty Support if you need help.

Code 402 – Registration Code Disabled

What It Means: The registration code has been disabled and is no longer available for activation.

What to Do: Contact Aiarty Support for assistance.

Code 403 – Decryption Failed

What It Means: The software encountered a problem while performing a necessary decryption step during registration.

What to Do: Ensure your internet connection is stable and update Aiarty Video Enhancer to the latest version. If the issue continues, contact Aiarty Support and include a screenshot of the error.

Code 405 – IP Request Limit Exceeded

What It Means: Too many registration requests have been made from the same IP address within a short period.

What to Do: Wait a while before submitting another registration request.

Code 406 – Time-Limited Registration Code Expired

What It Means: The purchased time-limited registration code has reached its expiration date.

What to Do: Check your license validity period. If you believe your license is still active, contact Aiarty Support.

Code 407 – Trial Registration Code Expired

What It Means: The trial registration code has expired and can no longer be used.

What to Do: The expired trial code cannot be used again. Consider purchasing a license to continue using the software.

Code 408 – Failed to Retrieve Registration Code by Email

What It Means: No registration code could be found for the email address you provided.

What to Do: Make sure you enter the email address associated with your purchase. If you still cannot retrieve your registration code, contact Aiarty Support.

Code 409: Email Does Not Match Promotional Registration Code

What It Means: The email address you entered does not match the one linked to the promotional or campaign registration code.

What to Do: Check that you're using the correct email address and follow the registration instructions provided with your promotion.

Code 410 – Registration Limit Exceeded

What It Means: The registration code has reached its maximum number of permitted activations.

What to Do: If you've changed computers or reinstalled your operating system, contact Aiarty Support to ask whether your activation count can be reviewed or reset.

Code 411 – Software Version Too Old

What It Means: This type of time-limited renewal registration code requires a software version newer than the specified minimum version.

What to Do: Update Aiarty Video Enhancer to the required version or a later release, then try registering again.

4. Server Error (Code 500)

Code 500 – Internal Server Error

What It Means: An unexpected internal error has occurred on the registration server.

What to Do: Wait a few minutes and try registering again. If the error persists, contact Aiarty Support for assistance.

5. Still Having Trouble? Contact Aiarty Support

If you cannot resolve the registration issue using the steps above, please reach out to Aiarty Support or leave a message below. To help our team identify the problem and provide the right assistance, include the following details:

• The error code shown in Aiarty Video Enhancer.
• The email address used for your purchase.

FAQs

1. Why does Aiarty Video Enhancer say my registration code is invalid?

This may happen if the registration code was entered incorrectly, has expired, or has been disabled. Check your purchase confirmation and make sure you're using the correct registration code and associated email address. If the code still doesn't work, contact Aiarty Support and provide the error code.

2. Why can't I find my registration code using my email address?

This may happen if you're using an email address different from the one associated with your purchase. Check your order confirmation and try the email address you used when purchasing Aiarty Video Enhancer. If you still can't retrieve your registration code, contact Aiarty Support.

3. What should I do if my promotional registration code doesn't work?

Some promotional or campaign registration codes are linked to a specific email address. If you receive error 409, make sure you're using the email address associated with the promotion and follow the registration instructions provided with it. If the issue persists, contact Aiarty Support.

4. What should I do if my registration code has reached its activation limit?

If you receive error 410, your registration code has reached its permitted number of activations. If you've changed computers or reinstalled your operating system, contact Aiarty Support to ask whether your activation count can be reviewed or reset.

5. Why does my registration code require a newer version of Aiarty Video Enhancer?

Some time-limited renewal registration codes have minimum software version requirements. If you receive error 411, your installed version may be older than the version required by your license. Update Aiarty Video Enhancer to the specified version or a later release, then try registering again.

6. Will reinstalling Aiarty Video Enhancer fix registration errors?

Not necessarily. Reinstalling the software may help resolve certain installation-related or software issues, but it won't fix an expired or disabled registration code, an activation limit, or an email mismatch. Check the error code first and follow the corresponding troubleshooting steps.